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best practice

Employ the 'Work' Agent for Complex End-to-End Tasks

Use the 'Work' agent for multi-step, end-to-end task completion.

Switch from the standard 'Chat' interface to 'Work' in the desktop or web app for complex tasks that require the AI to act as an agent, researching and creating finished deliverables.

ChatGPT

The Scenario

You are tasked with a complex, multi-step research project that involves analyzing various files and data sources to create a final report.

Before & after

The old way

You would manually open four different apps, copy-paste data into a spreadsheet, analyze it, and then write the document, taking 3-5 hours.

With AI

Switch to 'Work' mode in the desktop app. ChatGPT will search your connected apps and files to complete the report in 10-15 minutes.

The Prompt

I need you to research [TOPIC], pull data from my connected [APP/FILES], and create a finished [DOC/SPREADSHEET] that summarizes the findings and highlights [SPECIFIC TREND]. Follow up with me if you need clarification.

ChatGPT Work is a new agentic mode designed for long-running tasks that require research, file manipulation, and cross-app coordination.

Source

ChatGPT Business - Release Notes | OpenAI Help Center
"ChatGPT Work is an agent for longer, more involved tasks. It can research and analyze information, work across connected apps and files"